Scope of Application
These Terms apply to all product purchases made through our website and related customer service.
Product Description
We strive to ensure the accuracy of all product descriptions and pricing information on our website. However, there may be occasional errors. We reserve the right to correct information when we discover errors, whether or not the order has been confirmed.
Prices and Payments
All product prices are quoted in RMB, including applicable taxes. We accept a variety of payment methods, including credit cards, debit cards and other online payment methods. After completing the payment, you will receive a confirmation email.
Order Processing
When placing an order, please ensure that all information provided is complete and accurate. We reserve the right to refuse or cancel any order, including due to errors in pricing or product information. If the order is cancelled, you will receive a refund.
Shipping and Delivery
We will do our best to ship within 3-5 business days after the order is confirmed. Delivery time depends on the delivery area and logistics company, usually 7-15 business days. We are not responsible for delays caused by reasons beyond our control (such as natural disasters, transportation delays, etc.).
Return and Refund Policy
If you are not satisfied with your purchase, you may return the product within 30 days of receipt. Returned products must be in original condition, unworn or unused, and must be accompanied by original packaging and tags. Please contact our customer service team at kklzk@outlook.com for return instructions. If the return conditions are met, we will process the refund within 5-7 working days after receiving the return.
Product Quality
We conduct strict quality checks on all products to ensure that they meet the standards. If the product you receive is defective or non-conforming, you have the right to request a replacement or return. Please contact us as soon as possible through our contact information to deal with product issues.
Intellectual Property
All content on this website, including but not limited to text, images, icons, logos, designs, etc., are the property of the Company or its licensors and are protected by relevant laws. Any form of reproduction, dissemination or use is prohibited without permission.
Privacy Policy
We respect the privacy of our customers and properly handle and protect your personal information in accordance with our privacy policy. For detailed privacy policy, please refer to the Privacy Statement on our website.
Limitation of Liability
The Company shall not be liable for any direct, indirect, incidental or special damages arising from the use of this website or the purchase of products, including but not limited to damage to goods, delayed delivery, etc.
Modification of Terms
The Company reserves the right to modify or update these terms and conditions at any time without prior notice. We recommend that you check this page regularly to ensure that you are aware of the latest terms and conditions.
Applicable Law
These terms and conditions are governed by Chinese law, and any disputes arising from these terms shall be submitted to the court of competent jurisdiction where the Company is located.