- What are your clothes made of?
We use high-quality fabrics for men, including 100% cotton, blended fabrics, wool, and eco-friendly fabrics, to ensure the comfort and durability of each piece of clothing.
- How do I choose the right size?
We provide a detailed size chart on each product page. You can choose the right size based on your height, weight, chest circumference, waist circumference, and other information. If you are not sure, please contact our customer service team by phone or email for help.
- What payment methods do you offer?
We accept a variety of payment methods, including Paypal, credit card, and bank transfer. The specific payment method will be displayed on the checkout page.
- Do you provide international delivery?
We currently provide domestic delivery services. International delivery services are not available yet, so please stay tuned for subsequent updates.
- How long will it take for the order to be shipped?
After confirming your order, we will arrange the shipment within 1-3 working days. After shipment, you will receive an email with a logistics tracking number so that you can check the logistics status at any time.
- Can I return or exchange my product?
Yes, you can return or exchange your product within 7 days of receiving it, provided that the product is unworn, unwashed and in its original packaging and tags. Please contact our customer service team by email or phone, and we will provide you with guidance on the return and exchange process.
- How can I track my order?
Once your order is shipped, you will receive an email with a logistics tracking number. You can use this tracking number to track the status of your package in real time on the logistics company’s official website.
- What if there is a problem with the product I received?
If the product you received has any quality problems or the wrong product was sent, please contact our customer service within 48 hours of receiving the product. We will provide you with an exchange or refund service based on the specific situation.
- Do you have a physical store?
Currently, we only sell through online channels, and you can easily choose the products you need on our website. We are committed to providing customers with a convenient shopping experience.
- How can I contact your customer service?
You can contact us via the following methods:
Tel: +86 132 5509 7202
Email: kklzk@outlook.com
Our customer service team will serve you from 9:00 to 18:00 on weekdays.